The Suga uses non-invasive sensors to monitor your health through your skin by shining a 650nm wavelength laser light from the bottom of the device into your skin to measure the amount of light that is reflected back. The reflection allows the watch to calculate your body using a special mathematical equation called an algorithm. Simply wear the watch on your wrist and the device will continuously monitor throughout the day. It then sends this data to an app on your phone, which provides real-time feedback on your status and can alert you to any changes that may require your attention.
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Frequently Asked Questions
Still have questions? Send us your question by filling out the form below, we will be happy to assist you.
How does the Suga Pro work?
How to set up continuous monitoring with Suga Pro?
Here are some steps that may be involved in the calibration process:
1. Open HealthWear mobile app
2. Select a health metric you'd like to track
3. Select Health settings
4. Turn on the Health monitoring feature
5. Set the Interval timeframe. At least 10 minutes the Suga Pro will monitor your levels continuously
P.s: You need to wear the Suga Pro on your wrist, don't forget it.
Here is the video for better explaination:
How to calibrate the Suga Pro?
Here are some steps that may be involved in the calibration process:
1. Before calibrating the Suga Pro watch, make sure that your BG levels are stable. This means that you should not have eaten or exercised for at least two hours prior to the calibration.
2. Use a meter to take a reading of your level.
3. Input the reading into the Suga Pro's calibration function. This typically involves navigating to the calibration settings in the smartwatch's menu and entering the reading.
4. Wait for the Suga Pro to process the calibration data. This may take a few minutes.
5. Once the Suga Pro has finished processing the calibration data, it will display a calibration number. This number should be used to adjust the smartwatch's readings to match the BG meter's readings.
P.s: Some smartwatches may require calibration every day, while Suga Pro may only need to be calibrated once every few weeks.
Is the Suga Pro smartwatch waterproof?
While the Suga Pro (Round Dial) watch is IP67 waterproof, please don't charge it in the presence of water stains, and please remove it when you taking a shower. Besides, soaking, swimming, diving, and hot showers are not suitable. But don't worry, you'll be fine if you get a little splash, just dry it.
Can I sync the Suga Pro smartwatch with my phone?
Yes, the Suga Pro can be synced with an app on your smartphone, which allows you to view your data and receive alerts and notifications directly on your phone.
Can I wear the Suga Pro smartwatch while I sleep?
Yes, the Suga Pro is designed to be worn 24/7, it's able to monitor and analyze your sleep well!
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